Technical Support

Technical support department at Soft Solution provides technical support to end users of the software purchased from us or developed by our company, as well as for the products that our company develops for our customers.

In addition to being a one-stop destination for the end users to get advice and tips and tricks for using the software, technical support is a valuable source of information about software issues and user requests, which helps establish the roadmap for subsequent versions or updates.

Technical support personnel of Soft Solution provide the following services:

  • Answers user questions
  • Supplies information about ways to use the software efficiently
  • Helps reduce software operational costs
  • Gathers information about software bugs and issues
  • Keeps track of user requests and suggestions

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